At RacquetDesk, we know racquet sports.
Our team is composed of top industry experts, helping us tailor our software to include the best, most relevant features for your needs.
Our cloud-based integrated system provides 24/7 access via computer or our mobile app to essential features, including the following:
Online tennis reservation system
Point of sale system
Group, lesson, and open-court management
Member and employee management
. . . and much more!
Make more meaningful client connections.
We offer online scheduling for open-court, lesson, and group play, with real-time availability. Our customer-facing interface saves your staff members time and effort so they can spend more time on what matters most: your clients.
Our integrated software keeps you in the know with real-time updates and performance analytics:
Document what’s happening
Save time with automatic calculations
Calculate payroll data with point-of-sale/online reservations engine
Calculate real-time revenue
What’s more, keeping your members engaged is easy with our in-app networking and social features.
RacquetDesk, formerly 10sPortal, was formed in 2007 by Alberto Genty. The RacquetDesk team boasts a wealth of experience in software, management, and racquet sports. Our expertise provides us with unique insight into club management and player needs and has allowed us to create the best possible solution for you.
Founder & CEO
Alberto’s experience spans over 20 years in various facets of information technology management in academic, government, and private sector organizations. His areas of expertise include project management, business process analysis, improvement, automation, and systems analysis and design. Before founding RacquetDesk, he held high-level positions at Baylor College of Medicine, The National Space Biomedical Research Institute, and Kinnser Software.
Jason has been a tennis professional since 1999. For many years, he’s served his community in partnership with Set2Serve, a company focused on nurturing and developing underprivileged and underserved youth tennis players in Central Texas. Additionally, Hufford has worked with local tennis facilities, primarily in junior programs to grow the tennis game. He’s been a proud member of the RacquetDesk client services team since 2014.
Client Services & Training
Karen has worked in finance for over a decade as a loan officer, auditor, and system trainer. She also spent over five years working at her local tennis club as an event coordinator, then moved on to manage the club. Karen joined RacquetDesk’s technical support team in 2015, then advanced to her current position in client training and consultation.
Before joining the RacquetDesk team, Connie worked for seven years in various facets of club management, with specializations in finance, accounting, and bookkeeping. In her previous life, she worked as a civil engineer. An avid tennis player and occasional pickleball player herself, Connie enjoys participating in the women’s and mixed doubles USTA leagues. She is thrilled to be a part of the RacquetDesk team and combine her love of racquet sports with all things technical.
Jay served as an officer and pilot in the US Navy for seven years and as an officer and pilot in Washington Air National Guard for three years. He spent 15 years as a tennis professional certified through the US Professional Tennis Association (USPTA) and the US Professional Tennis Registry (USPTR). He is thrilled to serve as a sales representative for RacquetDesk, combining his talent for client relations with his passion for tennis.
Jamie joined the RacquetDesk team in 2019 as an expert in client services and support and is involved in product release and knowledge base. She has over a decade of experience in the health and fitness industry and business management. She has participated in many USTA teams and leagues. Swoyer is also an avid tennis player and fan, so combining these worlds in her career is a dream.
Chief Happiness Officer
When not stretching, yawning, scratching, napping, or getting after a tasty treat, Paco’s primary responsibilities include tail wagging, playing fetch (frisbee and traditional), and hanging with his bros at the dog park. Other duties are keeping the younger pups in line and being the best friend anyone could have.